While we always make best efforts to provide customers with complete satisfaction, we understand there are times when you may want to return the product.
Disk Optimizer Pro allows enough time for its customers to evaluate the purchased product. In case, the Software product provided by us does not meet your requirements, you can request a refund within 30 days of your purchase. Carefully read all the limitations and restrictions described hereunder to learn if you qualify for a refund.
Please note that this 30-day money-back guarantee covered under the refund policy of Disk Optimizer Pro is made by our official website www.diskoptimizerpro.com and hence, applies only to the purchases made through our official website. In case the purchase in question is made through some unauthorized channel, it will not get a refund from the company. The amount actually paid for the product or service in question will only be refunded.
Disk Optimizer Pro may decline a refund claim in the following cases:
Software purchased for an incompatible platform
Lack of ability and required knowledge to operate the software in your computing environment
Lack of ability to use the software caused by an operator error
The information required from the customer requesting a refund
The following information must be provided by the customer at the time he/she is requesting a refund:
Name and surname
The email address used on the purchase of the product
Time Frame for processing a refund
Usually, we process refunds within 7-9 business days. It may, however, vary depending on your bank processing times and/or mode of payment. In case there is a delay in receiving the payment of the refunded amount, please feel free to contact the support team of Disk Optimizer Pro at firstname.lastname@example.org.
Once the refund of the purchased product or service is issued, the complete functionality of the purchased product will be disabled.